Here is a clear and simple Shipping & Return Policy page in natural UK English.
Short sentences. Easy to read. Professional tone.
Shipping & Return Policy
At British Patches, we aim to deliver your order safely and on time. Please read our shipping and return policy below.
Shipping Policy
We ship orders within the UK and internationally.
Free shipping only for UK
Production time depends on the patch type and order quantity.
Once your order is completed, it is dispatched using a reliable courier service.
Delivery times may vary based on location.
Tracking details are shared once the order is shipped.
British Patches is not responsible for delays caused by customs, couriers, or unforeseen circumstances.
Return & Refund Policy
As our patches are custom made, we do not accept returns for change of mind.
However, we offer a replacement or refund if:
- The product is faulty
- The design does not match the approved artwork
- The order received is incorrect
Any issue must be reported within 7 days of delivery.
Please contact us with clear photos of the issue. Our team will review and respond promptly.
Contact Us
If you have any questions about shipping or returns, please contact us.
Email: Britishpatchesltd@gmail.com
Whatsapp: +447426133385
Location: 113 Houndsditch, LONDON, EC3A 7BX